Tuesday 18 November 2008

TV viewers’ vote BA as their favourite airline

Viewers of the BBC consumer affairs show Watchdog have voted British Airways as their favourite airline.

In a survey of the most loved and hated airlines, BA beat Easyjet, Singapore Airlines, Emirates and Virgin Atlantic into the number one spot for most loved.

Over 25,000 took part in the survey, and over half chose BA for its customer service and on-board facilities.

Over 2,300 viewers also voted BA into the least favourite carrier category.

The least favourite airline was Ryanair, with more than double the amount of votes of BA. Viewers stated that customer service and delays and cancellations were the reason Ryanair scored so low.

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